Chapter 14-2: Coaching

This coaching section was a little much to intake and understand and took a little while to get started. But after starting it was pretty cool to act as the manager and coach an employee trying to improve their work and work ethic. Especially in employee number 2, because I was a server at one point, and knowing what it’s like to be there, I know exactly how to coach someone to work better and be happier, making the business better all around. If we had more information such as if the employee was a good worker or does this often, in which I am assuming that they do, we could see if that we should be more critical in the coaching. I used what procedure 3 said to put myself in the shoes of the employee and I was able to come up with a couple ideas. Overall I did enjoy this Coaching section.

Chapter 13-1 self assess and 13-4 skill builder

Chapter 13-1:

For this self assessment, I got close to 70 so I think that was pretty accurate. I think I am a good listener, but my parents always told me I had selective hearing which I cannot argue with so that’s that. Reading through these questions made me think what to do when I am listening so I can approve on my skills. I enjoyed this skill builder to see what I was like listening, it made me realize that I do need to work on my skills and that I will work on my skills after doing this activity.


For this skill builder I got Consultative, which I don’t know if that bad or good, but I’ll take it as a good thing. Under the chart it says that I like asking questions to clarify what the sender wants. I liked this skill builder but it seems like I have done a skill builder Just like this in the earlier chapters. Still being able to see this is still really interesting to see what kind of person I am in the is field of teamwork.

Chapter 12 Case

First off, this class was the best of the year because of your puppy. Secondly, this chapter was actually really cool to learn about. Being on a collegiate sports team I learned that the captains aren’t the leaders of the team, everyone is a leader of the team. Every person leads by example, and learning all of the leadership qualities and such in the chapter was awesome. I started reading the case in a lackadaisical way and then by the time I was done my forehead was about 2 inches from the book. I was just so into Apple and everything about it so this case just spiked my interests greatly. Getting to judge one of the best companies and their leaders/leadership qualities is so cool. I loved being able to do this.  I do definitely think Steve Jobs is a better leaders and CEO of Apple then Tim Cook. It might have been because were afraid of him, maybe not, I am not sure, I was not there. But it seems like everything was going very well for the company and they were coming out with most of their best products under Steve’s command. Overall though, this was another really good chapter that I greatly enjoyed. And I love your puppies.

Chapter 11 Self assessments and 11-1 skill builder

Self Assessments-

After doing the first self assessment, I learned that I am motivated by a job I love and something where I can advance in the company and do better. I love being able to move up, because starting at the bottom of a company does stink. But being able to prove that you are a hard worker and a good employee makes you feel wanted and needed which helps boost the morale, and that is important to a lot of people.

The second self assessment had me thinking about the kind of worker I am. I bussed for 3 summers and every summer I was told I was one of the hardest workers there and I was given a promotion after a max of 2 months each time. I enjoy being challenged to where I need to work my hardest to help the company succeed and improve. I always set goals or check points to make sure I am on track and that I do not fall off track. This self assessment was pretty cool to do to find out the kind of worker I am.

11-1 Skill Builder

This was another really cool skill builder. Having been in this position before for work, you know exactly how you want to be treated and honored by doing something great at work. Being able to write a letter to someone that did something great, and getting to complement them is just a good refreshing thing. I knew exactly how to congratulate, praise, and encourage the employee because I wrote everything down that I wanted to hear. This really taught me how to think when writing a letter of this kind, in case I hopefully have to do this someday and be able to make the employee feel like a million bucks. Why? Because making your employees is just as important has making the customers happy because who runs the company in your name? How you say??? Well I’ll figured that out in Carnegie.

Chapter 10 Case, Chapter 10-1 self assessment

Chapter 10 Case:

1. Jefferson is using Extroversion, Conscientiousness, and emotionalism.

2. Perception bias and attitudes are playing a very big role in this argument right now. Jefferson feels that it is bias to out rule graduate assistant’s grading her objective based exams is very unfair. Working itself is what is driving Jefferson, she does not want to grade all those exams, even though it is the job, the work itself is what is the problem.

3. I believe that Perry is using referent power with this case. Even though she/he is using the board to decide what is best, he or she is still using a little bit of personal power because she/he personally doesn’t believe that grad assistants should not be able to do that.

4. Coalition seems to be getting in the way of what Jefferson wants. But what could help her is Reciprocity, this could help her get to where she wants to be with this case.

5. The psychological contract is the expectations of each party, so if you go into what expectation each professor is granted, then this could help decide if it is fair that Jefferson is using a GA to grade her papers.

6. It looks like Jefferson is using the forcing conflict style because she was attempting to resolve a conflict by using a message saying she will go to the higher authority if you do not let her GA’s grade her tests.

7. I think it was not a good mood on Jefferson’s part sending that memo, it was a little aggressive which could have lost Perry’s thought of Jefferson go down and not be good.

8. I wouldn’t do either of the options, I would call a group meeting again of all the teachers, let them prepare why or why not GA’s should be used, and go from there. Write down good valid points to both side, and if that doesn’t resolve, or that doesn’t make the choice obvious, then I would go to the dean and notify her or him of what is going on and give them the points and arguments of both side and see what goes from there.

9. Personally I am very, very stubborn, so whatever I think or say, I will stick by it even if I am wrong. But I do think Jefferson was right, so in this instance I would be more outgoing about how GA’s should be allowed to grade. My answer would not be different even if I was on the other side.

10. If Perry drafted a policy saying my GA can’t grade, then I would absolutely appeal the decision, but I wouldmake sure I do research and prepare for when the case comes up to answer the question, “Why should I appeal this” so I can prove that my GA should be able to grade my work.

11. If I was the dean of SAS, and I received this appeal, I would not issue a school wide policy, I would stick to what I believe in and deal with this policy by itself.

12. Yes, Weston should have spoke during the meeting, Jefferson was just getting teamed up against with no back up make her look like the lone one that wanted the GA’s help. But if Weston agrred with her, maybe the thought of Perry would be more considerable. If I was Weston, I would still be on Jefferson’s side and be about the GA grading. My answer would not be different if I was friends with Jefferson or if I was a tenured professor, work is work.


Chapter 10-1 Skill Builder:

After doing this skill builder I actually felt like a car salesman, and I felt pretty cool. I am a tough negotiator, meaning I am stubborn and won’t settle for a bad deal. Seeing the types of plans and actions I made or used to sell the car (Which I did sell the car) was pretty cool. Some plans worked better than others while other plans were not as efficient. I anticipated some of the questions that was asked and was able to rebuttal any comments that through me off for a quick second. I set the bar high and only allowed a little room to decrease in price so I would have some buffer zone to relax and not sell the car for less than what I wanted. Overall this skill builder was pretty cool and I enjoyed getting to act like I was in someone else’s shoes and learned a good amount.

Chapter 9 and Appendix A1, A2, and A3

Chapter 9 Blog:

In Chapter 9, Human Resource is the main topic; the management part, of planning, the department, legal aspects, and getting/training employees and more. I thought the human resource management process was pretty interesting. The picture or example shows the 4 separate sections of human recourse. The section of recruiting and hiring, training them, compensations, and lastly the planning and job analysis portion. Another very important part I found interesting was the legalities of it. But especially harassment, it still makes me mad that there are managers, coworkers, or even bosses that still harass employees and sometimes they do not even know they are doing it. It isn’t only between genders, but race and religion and maybe even the way they look could influence this. Just because the way you look or think or believe, should definitely not determine if you get harassed. Sexual harassment is just as bad if not worse. This is just terrible, sexual activity or talking or advances or anything of that sort should definitely not be in the work place, especially if the person feels uncomfortable or does not like it, it should not go on. The chapter then goes on with the portions of the examples from the human resource management example that was talked about above. Attracting employees is a very important part, because without a crew, how do you make a business run, and without a good one, the business could go south very fast. The interviewing, training, and developing of future employees could make or break the fate of your business. Evaluating is another important part to the puzzle too, without evaluation of everything, if it’s the employees or your food, or your car shop or whatever business you’re running, how do you know where your business stands in compassion to others. Health and safety is bigger in this day and age, which is definitely for the better. My father always told be stories of when he was in the engine room on the ship and what would go on, and how fast they could just pull out from port fast with no worries. But now he has all these safety inspections and precautions and he agrees with them because he said the amount of injures has gone down. Unions and labor relations may not be as big now-a-days but they do happen once in a while, and it is fair. If most if not all your employees form a union for compensation, it should be telling you that you’re doing something wrong and that it needs to change.

Appendix 9:
A1: 5 steps of Career Planning-
1. Self Assessment
2.Career preferences
3. Career Objectives
4. Plan
5. Control

A2: The Networking Process-
1. Preform a self assessment and set objectives
2. Create your one minute self sell
3. List your potential network contacts
4. Conduct networking interviews
5. Maintain your network

A3: The three parts of a one minute self sell are history (you career highlights to the current date), plans (identify the career you are seeking), and question (ask a question to encourage a two way communication). So basically a one minute self sell is a little, you could say argument to why you should be hired over the person next to you. Why you are better fit for the job and how you could improve anything they are doing, whether you want to make it fast or better or even both. You want to brag about your self in a very down to earth way, while showing them the real you so they know who the right choice is.

Chapter 8 and 8-2 Skill Builder

Chapter is is about Managing teamwork, well that is the title at least. But teamwork can be separated and broken down into many things. First of all, Teams and Groups are to different things. Groups can be as small as two and have a group leader making the decisions while teams have around at least five people and split the leadership between each other. Teams have their work shared equally and share the responsibility while groups have independent jobs and tasks for each member. This chapter just really goes in depths about teams and groups. The structures, responsibilities, and differences of each are explained and are covered to very clear explanations of each. After reading this chapter it made me think of back in high school when some teachers would assign us groups and other teachers would specify if you were in teams. It now makes sense because I realized the differences are pretty blatant and obvious and I had never acknowledged or saw the differences. This chapter then shifts to how a group does decision making and resolving conflicts. Overall this chapter was really cool to read about to have myself finally realize the difference in these two different bodies of people to complete work.

Skill Builder 8-2:

In this skill builder, I received Participative. This builder took me a little while to complete but it was actually very cool to see my preferred team management style. I kind of figured that I was going to be participative, especially in number two when the question asked how to make the team work more productively even though the team had little talent to do the job. Explaining to the group members what they should do, to increase productivity just seams right. You have to explain something in order for people to understand it, you can’t just go and say “Hey go do this together and complete it now”. No, you have to go with them, explain what they have to do, different ways to do it, the best way to get the job done, and in their sake, the easiest way to get the best result, and as a leader or manager, they will hopefully respect you and listen. Overall I enjoyed this skill builder and got to learn something new about myself that I never knew.

Chapter 7 and 7-4 Skill Builder

Chapter 7 is all about how to get through work, delegating it, and making it so it is organized and easier to do when split up. Organization is a big part of this chapter, going over the principles of organization, questions about it, and responsibilities. Responsibility and authority is huge with regards to organization. Someone has to organize it, someone has to be given responsibilities when the powers are split, chain of commands happen, or in other words, some people are thrown under the bus… In this case this is another word for delegation, when you delegate powers to other to ease up the stress on the main leader so he or she does not crack. There is in fact a difference between power and authority though, power is more broad, people are given the authority over some job or something specific. But people have power over things and such, as in managers have power over lower employees. There are different levels of authority, such as levels of management. The four levels are pretty cool once you understand them; The Authority to inform, The Authority to recommend, The Authority to report, then finally Full Authority. Full Authority let’s you freely make decisions and act without having to tell your boss what you are deciding. Organization comes up again, and quite frequently, such as Network Organization and Modular Organizations teaching us about the types that are withheld in the book.


7-4 Skill Builder

After making these flow charts, I realized how much unnecessary time I waste doing things I don’t really need to do, before and after school. Getting used to a schedule is hard at first but after a bit it get’s pretty easy to follow. In high School I had the same schedule during the school year, Get up at 5:45 am, Brush my teeth, shower, get dressed, eat breakfast, pick my friend up, then drive to school. Get out of school at 2:50, do homework in the library till 3:30, get ready for whatever in season sport I was playing, practice at 4, get out at 6, come home, eat dinner, do more homework, then watch tv and go to bed. During the first two weeks after every summer it was so hard getting up so early or getting used to that schedule, but after those 2 weeks it got easier and easier. After doing this skill builder I realized how I wasn’t on a schedule and that I need to follow the one I just made for this builder. If I followed this schedule my grades, and my skills in lacrosse would shoot up, more than they are now, after finally starting to mature and work harder outside the classroom. Making a flow chart that changes some of my routines now seemed weird at first, but in the long run it should help and it will help me become better in many aspects.

Chapter 6, ch 6-2 skill builder

Chapter 6 is all about Innovation, changes, and beginning something you believe in and how to do it. The books talks about taking risks and not taking the risks, the positives and the negatives to it. It is definitely better to take risks though, because if you don’t take a risk to change or come up with something, that you think or even know would improve you or the company for the better, then you could end up being hurt more. For example, Apple has taken and still takes risks countless times. Coming out with iPad’s Laptops, iPods, iPhones… Things that most people think they would want, but once they see it, they ‘need it’. The chapter then goes into changes; strategy, structure, technology, and people. All of these different types of changes are in multiple categories, relating to different things. Changing the strategy to have you sell or approach something, changing your companies structure, changing the technology around you, or even changing the people could all make your comany increase in many ways, or could decrease in many ways… That is the risk that sometimes needs to be taken. But on the opposite end of the spectrum. sometimes there can be too much change and the book goes over what to do when this happens. Or even how to overcome resistance to change. There are different types of entrepreneurs, such as small business, large business, and even intrapreneurs. All of these have had to deal with risk taking at one time or another, and a heavy risk at that. There is a whole process to thisin which it is a long, hard working, time consuming process that a lot of people don’t have the time and money for, but hey, that’s what risk taking is all about.

6-2 Skill builder

This skill builder was actually one of my favorites, because it let’s me decide a change in our college in which it may be needed, and it is all up to me. Considering I am an average student and one of the majorities, I know what could be changed and how to make it better and more efficient. Then coming up with the resistance to the change really put me on the other side of the thought, as to why the would resist and how to make it so they not only can’t but to that they wouldn’t want to resist. That way so it’s fair to everyone and that the most amount of people are happy. And then coming up with an analysis with the forces and situations was very interesting, because it really made the though of the changes very realistic. For example, how would you implement it; that was a very hard thought to get across, it took me a while to think of a way or two to get it across and for it to be enforced. Overall I really enjoyed this skill builder and it has been one of my favorites.

chapter 5-2 skill builder

This skill builder really made me think, I had never really thought to call my goal or something like that a mission statement. But I really should start because if universities and schools have one, why shouldn’t I? I have always tried to make myself the best person I can be, in the classroom, in the real world, on the field, or anywhere I do my best to improve myself. And one way to really do this os to develop my planning skills and this skill builder really helped. Even though it was a little long, it went by quick because of how much I enjoyed it. I had to look up Mary Washington’s mission statement and improve it myself, and hopefully it was an improve. I took goals and objectives from the mission statement to portray what the school was trying to achieve and looked online at what they were trying to do and it made sense. They use strategic planning to set goals and achieve these objectives by doing it all slowly and one by one. I learned a lot from this activity because a mission statement isn’t just for a school, but a person too. And from that we can always improve our mission statement and never let it stop growing and making it better.